Donation Policy

Daheen Raj C.H.E.S Trust gratefully welcomes contributions from all individuals and entities who share our commitment to social good and community service. The following persons and organizations are eligible to donate:

• Indian Citizens — Any resident Indian individual, including students, professionals, homemakers, and senior citizens, may donate in any amount without restriction.
• Corporate & Businesses — Registered Indian companies may contribute as part of their Corporate Social Responsibility (CSR) mandate under Section 135 of the Companies Act, 2013.
• Trusts, Societies & NGOs — Other charitable organizations and foundations may partner with us through co-funding arrangements.
• Non-Resident Indians (NRIs) — NRIs may donate via NRE/NRO accounts through proper banking channels, subject to applicable FEMA regulations.
• Memorial / Tribute Donations — Donations made in memory or honour of a loved one are warmly accepted and acknowledged.

The Trust accepts contributions through the following verified and secure channels. All transactions are processed in Indian Rupees (INR) unless otherwise specified under international donation provisions:

• Online Payment Gateway — Credit cards, debit cards, net banking, UPI (Google Pay, PhonePe, Paytm, BHIM), and digital wallets through our secure website.
• Bank Transfer / NEFT / RTGS — Direct bank transfer to the Trust's official account. Contact us for banking details.
• Cheque or Demand Draft — Payable to "Daheen Raj C.H.E.S Trust", sent to our registered office at DWIVEDI TOWER, 55, CIRCULAR ROAD, COURT COMPOUND, KUTCHERY CHOWK, RANCHI – 834001, JHARKHAND, INDIA.
• Cash Donations — Accepted in-person at our office, strictly in accordance with the Income Tax Act. Cash donations exceeding ₹2,000 per transaction will not be eligible for 80G tax exemption as per Section 80G(5D) of the Income Tax Act, 1961.
• In-Kind / Material Contributions — Donations of educational materials, medical supplies, food, clothing, and other goods are accepted subject to prior coordination with our office.

Suggested Donation Amounts:

These are suggested amounts only. You may donate any amount you wish. All donations, regardless of size, are deeply valued and honoured.

The Trust is committed to maintaining the highest standards of ethical fundraising. We exercise careful discretion in accepting donations to ensure that all contributions align with our mission and legal responsibilities.

• Unconditional Giving: The Trust prefers unrestricted donations that give the trustees the flexibility to allocate funds where they are most urgently needed across our 12 program areas.
• Designated Donations: Donors may specify a preferred program area (e.g., Education, Healthcare, Women Welfare). We will make every reasonable effort to honour such designations, provided they align with active program requirements.
• Right to Decline: The Trust may decline any donation if acceptance would create a conflict of interest, compromise our independence, or raise legal or reputational concerns — without being required to provide detailed reasons.
• Anonymous Donations: Anonymous donations are accepted only up to limits prescribed by applicable laws. We may request donor identity details for compliance with anti-money laundering and tax regulations.
• No Quid Pro Quo: Donations to the Trust are purely charitable. No goods, services, or benefits are offered in exchange for any donation.

All funds received by Daheen Raj C.H.E.S Trust are applied exclusively to further the Trust's 12 registered charitable objectives. The Trust adheres to the principle that the maximum possible portion of every donation reaches the intended beneficiaries directly.

We are committed to acknowledging every act of generosity with gratitude and proper documentation. Upon successful receipt of your donation, the following will be provided:

• Immediate Confirmation: An automated transaction confirmation is sent to your registered email address within 24 hours of a successful online donation.
• Official Donation Receipt: A formal receipt bearing the Trust's name, address, registration number, your name, donation amount, date, and payment mode — issued within 7 working days.
• 80G Certificate: Where applicable, a Section 80G tax exemption certificate will be issued, enabling you to claim deductions in your Income Tax return.
• Annual Report Access: All donors are welcome to review the Trust's annual activity and financial reports available on our Transparency page.
• In-Kind Receipt: For material or in-kind donations, a separate acknowledgement letter describing the items received will be issued.

Donors are requested to ensure that their full name, contact details, and PAN number (for 80G purposes) are provided accurately at the time of donation to avoid delays in receipt issuance.

Daheen Raj C.H.E.S Trust is a registered charitable trust. Donations made to the Trust are eligible for tax deductions under the Income Tax Act, 1961:

• Section 80G Deduction: Donations to the Trust are eligible for 50% deduction of the donated amount from your taxable income, subject to prescribed limits and conditions under Section 80G of the Income Tax Act, 1961.
• PAN Requirement: To claim the 80G deduction, donors must provide their Permanent Account Number (PAN) at the time of donating. This is mandatory as per Income Tax Department regulations.
• Cash Donation Limit: Cash donations above ₹2,000 in a single financial year are NOT eligible for 80G deduction as per Section 80G(5D). We strongly recommend digital payments for deduction eligibility.
• Corporate Donors — CSR: Companies making donations as part of their CSR obligation under Section 135 of the Companies Act may be eligible for deductions under Section 80G and/or Schedule VII provisions. Please consult your tax advisor for specific eligibility.

Daheen Raj C.H.E.S Trust understands that errors and exceptional circumstances may arise. Our refund policy is designed to be fair, transparent, and donor-friendly while protecting the interests of our beneficiaries:

• Duplicate Transactions: If a donation is made twice due to a technical error, the duplicate amount will be refunded in full within 7–10 working days upon verification.
• Erroneous Donations: If a donation was made in error (e.g., incorrect amount), a refund request must be submitted within 7 days of the transaction via email to contact@drchestrust.org with transaction details and a valid reason.
• Voluntary Donations — Generally Non-Refundable: All voluntary charitable donations, once accepted and receipted, are generally non-refundable as they are committed to beneficiary programs. The Trust will, however, evaluate genuine exceptional cases on a case-by-case basis.
• Refund Process: Approved refunds are processed through the same payment method used for the original donation. Bank transfer details may be required if the original method is no longer available.
• Refund Timeframe: Once approved, refunds are typically credited within 7–14 working days depending on the bank or payment gateway.

For any refund request or query, please write to contact@drchestrust.org with the subject line "Refund Request – [Your Transaction ID]".

The Trust values the goodwill of its global supporters. However, acceptance of donations from foreign sources is governed by the Foreign Contribution Regulation Act, 2010 (FCRA) and its amendments:

• FCRA Registration: Foreign contributions (including donations from foreign nationals, foreign companies, and NRIs acting as agents of foreign entities) can only be accepted if the Trust holds valid FCRA registration or prior permission from the Ministry of Home Affairs, Government of India.
• NRI Donations via Indian Accounts: Non-Resident Indians (NRIs) may donate from their NRE (Non-Resident External) or NRO (Non-Resident Ordinary) accounts held in Indian banks. Such donations are treated as domestic donations and do not require FCRA compliance.
• Disclosure Obligation: The Trust is legally required to disclose all foreign contributions in annual returns filed with the Ministry of Home Affairs. Donor details may be included in such disclosures as mandated by law.
• Prior Contact Required: Donors wishing to contribute from abroad are requested to contact us at contact@drchestrust.org before initiating the transaction to ensure legal compliance and smooth processing.

Daheen Raj C.H.E.S Trust upholds the highest standards of financial accountability. We are committed to complete transparency in the management of donor funds:

• Audited Financial Statements: The Trust's accounts are audited annually by a qualified Chartered Accountant. Audited statements are maintained and made available to regulators and beneficiaries upon request.
• Annual Activity Report: A comprehensive annual report detailing programs conducted, funds received, and expenditure incurred is published each year and made accessible on our Transparency page.
• Regulatory Filings: The Trust complies with all filings required by the Registrar of Societies / Trust, Income Tax Department, and other statutory authorities, including filing of Form 10B and 10BD under the Income Tax Act.
• Donor Grievance Redressal: Any donor who has concerns about the use of their contribution may write to us at contact@drchestrust.org. All grievances are addressed within 15 working days.
• No Profit Distribution: As a charitable Trust, no income or surplus is distributed to trustees, officers, or members. All surpluses are reinvested into the Trust's charitable programs for the benefit of the community.

Daheen Raj C.H.E.S Trust reserves the right to review and amend this Donation Policy periodically to reflect changes in applicable laws, regulatory requirements, or organizational practices. Donors are encouraged to review this policy before making a contribution.

Material changes to this policy will be announced on our website. The effective date at the top of this page will reflect the most recent version.

For any questions, concerns, or assistance related to donations, please reach out to us through any of the following:

• Email: contact@drchestrust.org
• Phone: +91 9431319999 , +91 89866 33333 (Mon–Sat, 9:00 AM – 6:00 PM IST)
• Post: The Trustee, Daheen Raj C.H.E.S Trust, DWIVEDI TOWER, 55, CIRCULAR ROAD, COURT COMPOUND, KUTCHERY CHOWK, RANCHI – 834001, JHARKHAND, INDIA.
• Online: Visit our Contact Page to submit a query or schedule a call.