Privacy Policy

To support our charitable programs and communicate with our community, we may collect the following personal information — only when voluntarily provided or when necessary for lawful operational purposes:

• Identity Information — Full name and contact details (email address, phone number, postal address)
• Donation Records — Transaction details, payment reference numbers, and amounts contributed to the Trust
• Application Data — Details submitted through volunteer registration or internship application forms
• Communication Records — Queries, feedback, or messages sent to us via forms, email, or phone
• Technical Data — Browser type, IP address, and website usage data collected automatically via cookies or analytics tools

Personal information collected by the Trust is used exclusively for the following lawful charitable and operational purposes:

• To securely process and acknowledge donations made to the Trust
• To respond promptly and accurately to inquiries, requests, or concerns
• To evaluate and manage volunteer and internship applications
• To share updates, newsletters, and reports about our programs and impact — only with your consent
• To improve the functionality, accessibility, and user experience of our website
• To fulfill our obligations under applicable laws, tax regulations, and regulatory requirements
• To issue donation receipts and 80G certificates (where applicable)

We will never use your personal information for commercial marketing, unsolicited advertising, or any purpose inconsistent with our charitable mission.

Daheen Raj C.H.E.S Trust takes data security seriously. We implement the following measures to protect your personal information:

• Restricted access to personal data — only authorized personnel involved in program delivery or administration may access it
• Secure storage practices for physical and digital records
• Regular review of our data handling practices to identify and address vulnerabilities

While we take every reasonable precaution, no method of data transmission or storage over the internet is 100% secure. We encourage users not to share sensitive information unnecessarily.

Daheen Raj C.H.E.S Trust upholds a strict no-sale, no-rent, no-trade policy regarding personal information. Your data is never shared for commercial gain.

Information may be disclosed only in the following limited circumstances:

• Legal Compliance — When required by law, court order, or government/regulatory authority
• Service Providers — To authorized third-party vendors who assist in operating our website or programs (e.g., payment processing), bound by confidentiality agreements
• Donor Consent — When you have explicitly given us permission to share your information

Our website may use cookies — small text files stored on your device — to enhance browsing experience and understand how visitors interact with our content. Cookies help us:

• Remember your preferences and session settings
• Analyze traffic patterns to improve website structure and content
• Measure the reach of our programs and campaigns

You may disable cookies through your browser settings at any time. Disabling cookies will not prevent you from using our website, though some features may not function optimally.

Our website may contain hyperlinks to external websites, partner organizations, government portals, or social media platforms. These links are provided for informational convenience only.

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our operations, legal obligations, or best practices. All updates will be published on this page with a revised "Last Updated" date.

We encourage visitors to review this page periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the personal information we hold, please reach out to us:

• Email: contact@drchestrust.org
• Phone: +91 9431319999
• Phone: +91 8986633333
• Address: DWIVEDI TOWER, 55, CIRCULAR ROAD, COURT COMPOUND, KUTCHERY CHOWK, RANCHI – 834001, JHARKHAND, INDIA
• Address: DWIVEDI COMPLEX, IN FRONT OF SITA KUNJ APARTMENT, KARAMTOLI, MORABADI, RANCHI – 834008, JHARKHAND, INDIA